Your cloud-based hotel solution in your pocket
Enquiries, booking, billing – with Front Office Cloud you can complete your daily tasks quickly and easily. You can optimise your occupancy in the clearly arranged room plan. The most important advantages are the room plan, check-in and check-out, invoice split and evaluations. In addition, there is the address file with history, room rates for the exact day and much more.
Funktionen
- Move bookings in the graphical room plan with drag and drop
- Category plan with free/occupied rooms and occupancy at a glance
- Booking list with filter function
- Sundays and public holidays are automatically calculated and highlighted
- User-defined events and event bar can be displayed
- Colour coding of bookings with intelligent rules
- Info on arrangement, status of persons directly in the booking bar and in the tooltip
- Calendar, date quick selector
- Room info with photo, facilities and price
- Room status “Clean”, “Controlled”, “Clean”, automatically set by interfaces or messages
- Room filter
- Rooms with connecting doors and automatic blocking of the other one
- Several houses possible with filter
- Sum line with occupancy and categories can be shown
- Book by room or category
- Category bookings assignable with drag and drop
- Provisional / normal / fixed bookings, option date
- Own occupancy
- Contingents with automatic release, number of rooms, special price
- Selection of the contingent of the booking
- Different guests possible in one room (additional booking)
- Bookings can be divided as desired
- Room exchange function
- Bookings can be grouped, group booking with and without paymaster
- Rooms for all group members can be assigned manually and automatically
- Free group designation
- Price information with all possible combinations of category and arrangement with occupancy and direct booking option
- Seminar rooms bookable by time and date
- Additional booking statuses
- Booking tags for categorisation
- Person categories with automatic child discount, local tax
- Price overrideable, discount function
- Auto-discount for automatic discount rules
- Daily prices per category and arrangement, intelligent price editor
- Logis billable in advance
- Multiple accounts per booking
- Quick information booking, account, history
- Print booking confirmations (any number of templates)
- Confirmations are automatically filled with current values
- Finished confirmations can be customised as desired, are stored in the history
- Reference to blacklist
- Traces for tasks and appointments during booking
- Signing sheet can be digitally signed at the signature pad
- Any number of arrangements
- Multilingual description
- Filter for length and period of stay
- Deposit percentage definable per arrangement (100%=NONREF)
- Online booking can be activated
- Packages: any number of components
- Components applicable to individual person categories (children/adults)
- Pictures per arrangement
- Rates/seasons definable
- Daily rates for each arrangement per category
- Daily blocking of categories
- Daily restrictions
- Direct export to Channel Manager/OBS *)
- Derived (calculated) rates for arrangements and room categories (also hierarchical)
- Automatic discount rules definable
- Auto-Yielder for automatic price adjustment per occupancy rate
- Fixed or discounted child price per person category and arrangement
- Prices for single, double and additional occupancy in each case
- Derived rates can be individually overridden by day
- Support for flats
- Direct display of occupancy/events
- Hold back rooms on a daily basis
- categories completely lockable
*) these functions are part of a separate module
- Offer assistant for easy processing of enquiries
- Immediate availability check for the offer with display of available rooms
- Several rooms on one offer, each with their own pictures and descriptions
- Different alternatives can be presented in one offer
- Several arrangements per alternative on one offer
- Offers on room or category
- Automatic price calculation
- Automatic transfer of room descriptions and several room pictures
- Additional articles and treatments can also be offered
- Additional packages definable
- Text can be changed individually
- Graphical editor for responsive offer mails
- Online payment with any payment method *)
- Offers can be confirmed with one click on your own homepage
- Button for “Accept offer
- When an offer is accepted, all other variants are automatically deleted
- Automatic status (offer sent, deposit received, …)
- Automatic confirmation upon acceptance of the offer with e-mail notification
- Interface to Europäische Reiseversicherung with premium calculation and order link
- “Chat” function for queries *)
*) these functions are part of a separate module
- Pre-check-in and post-check-out mails
- Online check button and direct link to e.g. rating portals
- Booking status is automatically adjusted after sending the mails
- Reminder of birthdays and personal events of guests
- Automatic reminder for unaccepted offers
- Automatic reminder of expiring options
- Individual bookings can be excluded from the workflow
- Private and company addresses
- Quick search and quick filter
- Arbitrary filters and sorting orders
- Own remarks for housekeeping, restaurant, wellness, internal
- Any marketing tags
- Direct dialling of telephone numbers
- Auto-complete for address, city and postcode
- Missing fields such as arrival, nationality are completed with the help of artificial intelligence
- Automatic fields DSGVO consent and newsletter registration taken over from the registration form
- Any sub-addresses with full address and relation to main address
- History with stays, correspondence, invoices, phone calls…
- Detailed statistics on stays and turnover
- E-mails and PDFs can be saved with drag-and-drop directly at the guest’s address
- Own history entries with linking possible
- Selecting and generating newsletters
- Recipients can unsubscribe with one click
- Confirmations, mailings, free correspondence, invoices, telephone notes and mails are saved with the address
- iCal appointment directly in the confirmation for automatic entry in the calendar
- Link to external documents
- Direct e-mail connection (mail-in with drag-and-drop)
- Optional linking of original e-mails with Outlook macro
- Multilingual room and arrangement descriptions
- Unsubscribe form with automatic entry in the database
- WordPress plug-in for easy integration on your own homepage
- Simple invoice split
- Split on quantity or amount
- Signed room receipts can be called up directly from the account
- Any number of payment types
- Any number of partial and down payments
- Item database with multiple price levels
- Next price from date
- Packages with different VAT definable
- Line discount
- Direct creation of down payment invoices
- Commission user selectable
- Booking of online readers (key interface) *)
- Connection to EC terminals (CCredit, Hobex, MyPOS) *)
- Saving of the last credit card for easy subsequent debiting (PSD2 compliant, CCredit) *)
*) these functions are part of a separate module
- Display of all open invoices
- Degree of detail selectable (compact, detailed)
- Restaurant positions and telephone numbers*) directly visible in the detailed view
- any invoice address
- any invoice forms (freely designable)
- Cancellation invoices, reactivate invoice
- Proforma invoice
- Invoice archive
- Invoice can be sent with user-definable template
- Invoice can be paid directly online *)
- Invoices can be exported collectively as pdf
- Electronic invoice (ebInterface Standard V 6.0)
- RKSV and KassenSichV compatible
- Dashboard with all important values graphically displayed at a glance
- Any period and any sorting for all reports
- All reports directly as Excel download
- House filter, user filter, floor filter depending on list
- Outlets can be defined per house, restaurant,… can be defined.
- Lists can be generated as a whole or per outlet.
- Booking lists
- Room lists
- Turnover reports in different levels of detail
- Consumed turnover in different levels of detail
- Statement of receipts
- Down payments (open/closed)
- Offer statistics with CVR
- Arrangement statistics
- Occupancy statistics per key date
- Occupancy projection per key date
- Budget statistics
- Origin statistics
- Market code statistics
- Local tax statistics
- Reporting list
- Person category statistics
- Room category statistics
- Food lists
- Birthday list
- Room lists, arrival-departure, breakfast, …
- Housekeeping lists
- Manager report with clear turnover, occupancy and key figures
- Cash book *)
- Accounting export (DATEV, BMD)*)
*) these functions are part of a separate module
- Video support system with desktop sharing
- User database with rights management and profile picture
- Logging of every activity
- Scanner for QR codes,
- ID documents and the green passport (COVID)
- Multiple colour schemes
- Outlets for delimiting turnover to
- can be assigned to different areas
- Quick search of all information
- Notifications on expired
- options, offer reminders,
- house guests with birthdays and many more
- File manager to maintain templates and images
- Reduction function for images
- Backup can be carried out at any time
- Data from all table views directly downloadable as Excel/csv
- Context-sensitive help function, Wiki
- Growing number of training videos
- WordPress plug-ins for forms and booking engine
- booking engine for easy integration on your own homepage
- Open REST-Api for third-party providers *)
- Code editor for individual function extension *)
*) these functions are part of a separate module
- When correctly configured, complies with the
- Cash Register Security Ordinance
- Security device and DEP according to RKSV
- Automatic monthly receipt function
- Voucher check function
- Logging on of security device and
- cash register via assistant
- DEP can be saved at any time
- With correct configuration, complies with
- Cash Register Security Ordinance
- Fiskaly TSE and client according to KassenSichV
- Export functions via Fiskaly Dashboard
- DSFinV-K data export